Refund Return & Shipping Policy
30 Day Money Back Guarantee
Any product is welcome to be returned, with free shipping, for a full refund if it has not been used, and it is in its original packaging, within 30 days of proof of receipt.
Shipping
South Africa (Only)
- The Courier Guy Road Freight (ECO) Shipping 3 – 7 Days
- ZAR 100.00 Courier charge for purchased under a value of ZAR 450.00
- Free delivery for Purchases over a value of ZAR 450.00
Tracking
All Shipments are issued with a tracking number, and can be tracked at the following websites.
Insurance
Insurance is Included in all shipments.
In the event that your parcle is damaged on reciept, please fill out the attached form, and we will submit a claim on your behalf.
Receiving
All parcels will be shipped to a physical address, and require a person to sign to receive them.
Warranty
All Product manufactured by Rotosure (Roto-Plastics (Pty) Ltd) hold a 2 year limited manufactures guaranty for materials and workmanship, Roto-Plastics (Pty) Ltd cannot be held responsible for abuse or incorrect use. Roto-Plastics reserves the right to replace, repair or refund any of its products or services at it own discretion.